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Total Invites: How many invites the contact has received in total, regardless of list or distribution.

Surveys started but not completed do not count here.

Last Response: The date of the last response the individual completed.

Last Invite Received: The date of the last invitation received.

The Statistics section contains information on the number of times the contact has been sent invites, and when. You can also choose to just remove the contact from the mailing list. This section will display whether the contact was opted out of lists and segments, and gives you the option of changing this. The Lists section has every mailing list, sample, and segment the contact belongs to. Qtip: To manage the name of existing embedded data fields, go to Directory Options. Sometimes, instead of just editing a value, you’ll want to add a whole new embedded data field to the contact. You will be able to adjust contact info (including whether the contact is opted into the directory or not), demographics, and embedded data.

Enter the desired values for the fields shown.

The “Embedded data” section displays the embedded data assigned to the contacts. The “Demographics” section contains common demographic fields you may want to save to your contacts (which can be manually edited in the directory, or collected from certified questions). The “Summary” section contains the fields listed above.

Directory status (whether the contact is opted in or out).

The Attributes section contains contact information such as the following editable fields:

When you select a directory contact, a menu opens to the right containing information about the contact. Otherwise you will be managing multiple contacts at a time. Qtip: When you are done editing this contact, make sure you deselect them before clicking the next contact.